Amiure International Pvt Ltd(Rail Recipe) Authorised Partner of IRCTC Hiring for Customer Care Executive Job at Patna

  • Full Time
  • Patna
  • Posted 3 years ago

Amiure International Pvt Ltd(Rail Recipe) Authorised Partner of IRCTC

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Urgent requirement for Customer Care Executive.

Qualification – Any graduate

Gender- Open

Shift – 1:30 PM to 10:30 PM (Evening Shift)

  • ∙To accept food orders and call back for order confirmation.
  • ∙To process orders in a mannered way.
  • ∙To co-ordinate with the vendors & marketing team.
  • ∙Responsible for complete Customer Support.
  • ∙To take, feed and follow-up delivery information per order.
  • ∙To take proper feedback about the food and services.
  • ∙Responsible for bulk order analysis.
  • ∙To manage complaints of individual customers.
  • ∙To contribute operations information and recommendations for strategic plans and reviews,
  • prepare and complete action plans, implement production, productivity, quality and
  • customer service standards, resolve problems, complete audits and identify trends.
  • ∙To accomplish operations and organization mission by completing related results as and
  • when required.
  • ∙Maintain relationships with key operations vendors.
  • ∙To communicate customer issues with the operations team and devise ways of improving the
  • customer experience including resolving problems and complaints.
  • ∙To work closely with Floor-in –charge and management team to set and/or implement
  • policies ,procedures and systems and to follow through with implementation.
  • ∙Excellent communication skills . Must be fluent in both English and Hindi (spoken)
  • ∙BPO experience will be preferred

Requirements

  • ∙Should have good oral and written communication.
  • ∙An effective communicator, probably fluid with what he/she is speaking.​
  • Should be computer literate.
  • ∙Should be flexible enough to adapt to any environment or changes happening in the sector.
  • ∙Should be patient enough and quite motivated towards learning new things and execute it
  • effectively on day to day basis.

Interested candidate please share updated CV or whatsapp on 8051500067.

Regards,

Job Types: Full-time, Regular / Permanent

Salary: ₹8,000.00 – ₹10,000.00 per month

Benefits:

  • Paid sick time

Schedule:

  • Evening shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • Near Dakbunglow Crossing, Patna – 800001, Bihar: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Speak with the employer
+91 8051500067
Application Deadline: 05/11/2022
Expected Start Date: 07/11/2022

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