A Client of Freshersworld
Job Description
DevOps EngineerRole And Responsibilities:-Building and setting up new development tools and infrastructure.Manage communication with internal & client stakeholders. Lead product and support review with relevant stakeholders periodicallySupport deployments & troubleshooting once deployedExperience in supporting products or product implementationsStrong exposure to Cloud environments like Azure (preferred) / AWS / GCPSupport management experience with tools like ServiceNow / Jira / Devops boardUnderstanding the needs of stakeholders and conveying this to developersImplement continuous improvement programs & preventive maintenance initiativesExperience in Project Management, Change Management, and tracking KPIs on Incident Management, Task management, Knowledge Management and CSAT reportsExperience in the estimation of L3 tickets (related to development activities) that requires the development of new enhancements and featuresParticipate in or own vendor relationships.
An ideal PSM who is passionate about product deployments, automation and service excellence and should be willing to mentor new engineers.Good understanding of BI tools (PowerBI, Tableau and Qlikview) and custom web applications on React JSAbility to manage multiple deployments and highly talented engineering, teamsExperience in knowledge management and technical documentationExperience in working with global teamsTesting and examining code written by others and analyzing results.Good exposure to DevOps, CI/CD, Agile, etc.Own mission-critical product deployments across multiple work streamsGood Communication skills to manage multiple stakeholders and lead meetings with product owners and other stakeholdersBuild, manage & grow a global product support teamWorking on ways to automate and improve development and release processes.
BE/B.Tech, ME/M.Tech