Novitech Solutions Pvt Ltd Hiring for Process Associate Job at Rānchī

1) Conducting customer satisfaction surveys to understand what areas of the company’s services need improvements

2) Asking questions to the customer and understanding their specifications.
3) Follow up customers and their complaints ensuring that customer’s requests are attended accordingly.
4) Resolving issues and troubleshooting technical problems
5) Handling customer concerns and complaints in a timely manner

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹15,000.00 per month

Benefits:

• Food provided
• Paid time off

Schedule:

• Night shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• kokar, Ranchi – 834001, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• work: 1 year (Preferred)

Language:

• english (Preferred)

Shift availability:

• Night Shift (Required)

Expected Start Date: 29/08/2022