Magnumg super distributors Hiring for Customer Care Executive Job at Rānchī

Responsibilites: Customer Care II Problem Solving

• Managing incoming calls and customer service inquiries

• Provide information about products and services, take/cancel orders, and record details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Job Type: Full-time

Salary: From ₹8,000.00 per month

Schedule:

• Fixed shift

Ability to commute/relocate:

• Ranchi, Ranchi – 834001, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)