Erion Hiring for Circle O&M Head- Bihar Job at Patna

BU: Managed Services

About this opportunity !

Operation Head is a role with the purpose to lead the Access Network Operation in a circle & support in driving the designated clusters/ CEMs, being responsible for the delivery execution of Access Network Operation and Performance indicators and actions to improve user experience.

• Responsible for driving the ops KPIs through digitization & simplification and all strategic/ central driven improvement plan in clusters through CEMs.
• Responsible for competence improvement of the team for improved JD of field team & new products/ technology.
• Accountable for delivery & meeting all KPIs/ SLA/ MTTRs in the clusters under his direct control.
• Driving monthly Operating plan along with CEMs and supporting them in prioritizing the WOs as per the criticality & scope of work
• Access Operation primary contact is within organization to improve the RAN & Tx Ops KPIs in line with improved User experience.
• Responsible for the improvements and excellence in his clusters related to Operation, Coverage & Capacity.
• To drive and lead the action points within the circle as shared by central MSIP team
• Follow-up with different cross functional teams’ basis daily & weekly analysis on repeated issues
• Working closely with CEMs & ensuring resolution of field support related issues through GNOC & OEMs
• Timely Closure of all Sign-off for operational deliveries of designated clusters as per agreed MS Contract delivery framework.
• To ensure the implementation & adherence of OHS (Health and Safety) guidelines at field.
• Communicate actively with central teams & mentor the field team on standard methodologies

Requirements

• Solid understanding of Field operations & maintenance activities related to RAN & Backhaul in a large-scale network.
• Good understanding of the Telecom Field Networks including RAN, Optical Networks, Microwave, iWAN.
• Operational Knowledge of Nokia Telecom equipment.
• Knowledge of RF theory & critical KPIs related to Coverage, capacity & User Experience.
• Knowledge of various field tools & Hands on experience in all onsite field related soft tools & apps.
• Soft Skill & Behavioral Competency: Effective communication & Presentation skill. Persuading & Influencing, Collaborative
• People Management Skill: Leading & supervising the designated cluster

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to [email protected]

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