MyfitSoul Technologies Private Limited Looking for Telesales Executive at Ranchi, Jharkhand

Role & Responsibilities:

-Answering and resolving customer queries
-Follow standard operating process when replying/speaking to the customers
-“Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries
– Be the first point of Contact for all the customer escalations
– Supporting end customers directly via various communication channels including emails, live chat and calls
– Understand the customer’s query and give the best resolution to the customer
– Work closely with the operations team

Role Requirement:

– Strong ability and desire to provide excellent customer service
– Excellent communication skill
– Professional verbal and written communication skills in English and Hindi
– 0-1 years of experience in Customer support
– Strong phone contact handling skills and active listening

Required Languages: English, Hindi language

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹15,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Application Question(s):

• Do you have laptop and stable internet connection at home?

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Required)
• Sales: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Preferred)