COVAL INFOSYSTEM PRIVATE LIMITED Hiring for Customer Service Advisor Job at Rānchī

COVAL INFOSYSTEM PRIVATE LIMITED

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Job Description: –
Handling customer queries

ResponsibilitiesCustomer Service Responsibilities list:

  • Manage incoming phone calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Undergraduate or Graduate

Job Type: Full-time

Salary: ₹10,000.00 – ₹14,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Shift allowance

Ability to commute/relocate:

  • Kanke, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Required)
  • Hindi (Preferred)

Speak with the employer
+91 9836896663

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