Kotak Mahindra Bank Limited Looking for Elite Relationship ManagerHouseholdBRANCH BANKINGBranch Banking at Ranchi Gopalganj, Bihar

JOB DESCRIPTION
Elite Relationship Manager (Position Code-7012)
Job Role:
. Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets.
. Ensures high levels of customer service orientation and application of bank policy.
. Cross sells existing bank products to customers.
. Informs customers of new products or product enhancements to further expand the banking relationship.
. Plans and conducts special sales initiatives and events for prospective and existing clients.
. Coordinates with other group companies to provide seamless access to other products.
. Maintains complete relationship record for assigned customer accounts.
. Tracks customer complaints/queries and turnaround times for customer satisfaction
Job Requirements:
. Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
. Very good understanding of Trade and Forex & CA.
. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc.
. Understanding of MF and Insurance an added advantage Customer orientation.
. High energy and drive.
. Go getter attitude.
. Self-motivated with a passion to achieve.