HyreFox Consultants Hiring for Relationship manager_ Mumbai Full-Time at Munger, Bihar, India

“At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world” Key.”

OYO, also known as Oyo Homes & Hotels, is an Indian hotel chain. It is the world”s third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes and living spaces. Founded in 2013 by , OYO initially consisted mainly of budget hotels. Over a span of six years, the startup expanded globally with thousands of , and millions of rooms in hundreds of cities in India, Malaysia, UAE, Nepal, China, Brazil, UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, and the United States.

Job Objective & Key Result AreasBuild healthy relationship with hotel ownersDeliver good hotel owner and customer experienceAct as a point of contact for hotel owners for operations support & escalationsHelp hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experienceHandle hotel owner and customer escalationsKey Performance IndicatorsEnsuring occupancy (URNs) month on monthPay at Hotel (PAH) realizationEnsuring daily availability of Sellable rooms (DSRN)Experience

• 2+ years of relevant experience in operations handling, key accounts handlingAnalytical Skills.Prior experience in managing cross-functional operations and customer escalationDemonstrate high ethical values.

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: .Industry

: Hotels/Restaurants/Airlines/Travel