CloudBrik Tech Solutions PVT LTD
Company Description
CloudBrik Tech Solutions Private Limited is a dynamic IT and BPO services company located in Patna. We offer innovative solutions to empower businesses for the digital age. With a focus on cutting-edge technology services, software development, and business process outsourcing, we help organizations optimize their operations, enhance customer experiences, and achieve sustainable growth. Our team of skilled professionals is committed to excellence and dedicated to delivering tailored IT and BPO solutions across diverse industries.
Role Description
This is a full-time on-site role for a Team Leader for the Credit Card Process. As a Team Leader, you will be responsible for overseeing day-to-day operations, managing a team, and ensuring smooth functioning of the credit card process. Your role will involve coordinating with various stakeholders, analyzing data, identifying areas for improvement, and implementing effective strategies to achieve targets.
Qualifications
- Strong analytical skills, including data analysis and problem-solving
- Excellent communication skills, both verbal and written
- Proven experience in operations management and team management
- Effective team leadership skills, with the ability to motivate and support team members
- Knowledge of credit card processes and regulations
- Goal-oriented mindset and ability to meet deadlines
- Flexibility to adapt to changing business needs
- Experience in the BPO industry is preferred