Mercados Energy Markets India Hiring for Sr Analyst-Enterprise SaaS (EPM) at Patna, Bihar, India

A) About the Role:

As the “Sr. Analyst-Enterprise SaaS”, Patna for the Automated System Balancing Mechanism project, you will be responsible for overseeing the client interaction, managing stakeholder relationships, and ensuring successful implementation of the cloud-based software solution for BSPTCL. Your role will involve effective communication with BSPTCL stakeholders, understanding their requirements, and ensuring the delivery of a solution that meets their expectations.

B) Expectations for the role:

• Serve as the primary point of contact for BSPTCL, building and maintaining strong relationships.
• Communicate project updates, milestones, and potential challenges to the client in a clear and timely manner and facilitate regular meetings with BSPTCL stakeholders to gather feedback and address concerns.
• Collaborate with BSPTCL to understand their specific needs and requirements and ensures that the client expectations are translated into actionable development tasks.
• Proactively identify and address issues that may impact client satisfaction and work with the development team to resolve challenges and ensure project success.
• Prepare and maintain comprehensive project documentation for client reference.
• Generate and share regular reports on project progress, timelines, and key performance indicators.

C) Required skill set

• Bachelor’s or Master’s degree in Business, Project Management, Electrical Engineering/Power System or a related field.
• Proven experience in client management and project coordination, preferably in software development projects.
• Strong communication and interpersonal skills.
• Familiarity with the energy sector and understanding of technical requirements.
• Familiarity with cloud-based solutions is a plus.

D) Education and Experience

B. Tech/ M. Tech or equivalent with 5+ years of experience.

E) Work Location –Patna, Bihar