G&R Management Consultancy Hiring for Customer Service Advisor Job at Rānchī

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• They are responsible for taking or cancelling orders, and obtaining details of customer complaints
• Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
• Process orders, applications, and forms
• Render administrative support to other customer care team members when the need arises, or as instructed
• Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly

QUALIFICATION – 12TH , GRADUATE, MASTERS, DIPLOMA

FRESHERS ARE ELIGIBLE

Job Types: Full-time, Fresher

Salary: ₹10,000.00 – ₹15,000.00 per month

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Kanke, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 9153494055