Waytogo Consulting Hiring for Customer Service Officer at Bihar Sharif, Bihar, India

Providing effective customer service and Handle Investor Relation for all the branches in the region

Responsible for smooth processing of day-to-day Branch operations

Report complex operational issues to Lead – Branch Coordinator / Branch Head for resolution

Responsible for branch operations activities at all the branches in the region

Co-ordination with Investors / Distributors / Sales Team in the region for excellent Investor servicing.

Co-ordination with R&T operations for smooth processing of transactions in the region.

Customer Service via CRM.

Error free processing of transactions at branches (AMC / K-fin)

Handling Irate stakeholders

Highlighting issues in time

Providing correct solution

Attritions at branches (AMC / K-fin)

Updating regulatory changes at Industry and AMC level

Daily Tracking