Johnson & Johnson Hiring for Key Account Manager at Patna, Bihar, India

Description: Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL’s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records.

Handling customer complaints and working towards absolute customer delight.

He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions – to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory.

Adheres to environmental policy, procedures, and supports department environmental objectives.

Essential Functions / Responsibilities

Main areas of responsibility

Achieving Sales Target:

Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis.

Ensuring 100 % Sales achievement on monthly & quarterly basis.

Sustainable Market Expansion – IOL / RIOL/OVD:

Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer’s delight.

Sustainable Market Expansion – Equipment’s:

Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals – to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market.

Development:

Developing Sound Product Knowledge; Sharing territory development plans; conducting

JOB POSITION DESCRIPTION Page 2 Of 3

Title Key Account Manager

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scientific programs regularly – CME/round table meetings

Reporting & Coordination:

Maintaining field reporting discipline and timely submission of reports:

Data Recording & Analysis:

Keep update on competitor, JJSV secondary / tertiary sales in the market.

Keeping record of JJSV installation base.

Qualifications: QUALIFICATIONS

III.

Minimum education required for competent performance:

A Bachelor’s degree in Science/Commerce/ Engineering (Electronics/ Electrical/ Instrumentation) or Optometry.

MBA will be an added advantage

Minimum 5-6 years working experience in sales with at least 3-4 years of experience in medical device/ healthcare/ ophthalmology industry

SUPERVISION / AUTHORITY

VII.

Indicate below by placing an X next to the level of responsibility, if any, for directing the work production of others. This level of responsibility must be a reflection of the job itself, not the specific incumbent (select one).

X

• Give no supervision to others.
• Have lead responsibilities for one or more employees.
• Responsible for work flow production, training of new employees on covered jobs, answering job-related questions in one or more areas.
• In addition to “C”, assist in reporting on performance, recommending advancements, implementing new or changed procedures. Generally recognized as Group Leader or Assistant Supervisor.
• Have full, direct supervisory responsibilities for a department or function.

VIII.

SUPERVISOR COMMENTARY: It is important that you review each position description thoroughly. Please indicate below by placing an X by the paragraph which most closely reflects the degree to which supervisory control is exercised over