Bajaj Allianz General Insurance Hiring for Team Member-Corporate services cell- Prime Relationship-Agency at Kumardungi, Jharkhand, India

The role will be heading the Corporate Service cell and will be responsible for growth of Corporate book, providing market intelligence on competition, managing relationships with IMDs, CH and corporate.

CSC will operate through 3 sub cells. The first sub cell (catering to large/medium accounts (no. of accounts 13219, premium 240 Cr). This particular sub cell of CSC will drive customer engagement on Renewals, conduct webinars on new products and industry trend, performing portfolio analytics and profitability checks, devising product pitch for cross sell and upsell.

Second unit would be catering to New customers including winback (Winback Policy Count: 2,04,378

Premium : 601 Cr)

This unit will develop Product Pitch for Lost Customers and conversion, New Leads Quotes and Conversion, Claims Handling assistance, Coverage Comparisons of Competitions

Third unit would be catering to SME & Retail Accounts (No. of accounts: 1,33,252, Premium : 230 Cr).This unit will drive Customer Engagement on Renewals, conduct Webinars on New Products and Industry Trend, performing Portfolio Analytics and Profitability Checks , developing Product Pitch for Cross – sell and up-selling

Strategic collaboration with internal teams as underwriters, risk engineers, claims to provide unique solutions to the customer / agent / field relationship managers.

Engage existing large and medium corporate customers centrally by creating customized renewal programs and presenting the same to CXOs level customer brands.

Evolve new concepts on insurance, reinsurance & technology.

Creating network of industry experts and building virtual seminars for engaging new customers.

To drive direct corporate business by acquiring corporate clients, increasing opportunities with existing clients, adhering to the profitability guidelines in order to maintain a healthy CoR for the vertical, providing adequate guidance and monitoring of RMs thereby ensuring achievement of business targets and revenue generation for the vertical.

Client Engagement

• Webinars on Product Scope Discussion and New Product Awareness
• Tracking Corporate Renewals and corporate Win-back
• Analytics on Renewal Cases
• Client pitch and Presentation for Renewals

Capability development

• Carrying out gap analysis : to being out cohort affinity needs of products
• Carrying out gap analysis to optimize customer coverage
• Tracking profitability to create to create one view corporate profitability, merging of partner IDs, monthly publishing of reports,
• Making the IMDs aware of the profitability
• Providing risk management services to the client
• Carrying out claim diagnosis to enable detailed view on claims, measures to reduce claim, providing data and analytics such as loss forecasting and benchmarking.
• Providing other services like private client services (personal coverage for HNI), employee benefit with value adds, International Insurance such as Foreign workers Insurance coverage, captives and other forms of alternative risk transfer, Affinity programs (insurance programs designed for groups such as franchisee, mergers and acquisitions (help facilitate transactions and manage risks, terrorism and political risk and secure Insurance).
• Identify clients’ requirements/ evolving market environment and identify gaps in various business processes/ operations to drive improvements required to drive revenue target
• Review various policies to check alignment with client’s requirements and recommend revisions in existing products/ development of new products accordingly
• Maintain in depth understanding of market, developments across various sectors and BAGIC’s various products to have informed discussions with clients while pitching to them for business/ discussing other business matters
• Relationship management:
• Drive renewals through maintaining servicing standards and provide competitive pricing
• Preparing Gap analysis for all the clients by analyzing policy copies of the competitors
• Identify right set of clients for driving business through direct channel in west zone and build/ manage relationship with key stakeholders from their end to discuss the requirements and offer product portfolio accordingly
• interact with all existing corporate clients in order to explore cross sell opportunities thereby ensuring generation of maximum revenue
• Engage with clients to enhance visibility and increase engagement with the ultimate aim of converting into business