
Tata Group
. Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers
. Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.
. Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience
. Process training on Loan Disbursement Process, Documentation & delinquency.
. IT Systems & application training, Different APIs,
. Collaborate with regional stakeholder and socialize learning journeys amongst region.
. Measure learning effectiveness through periodic interventions and assessments.
. Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders
. Publishing monthly training dashboard.
. Visiting branch-s for location based training
. Reward & Recognition
. Should be well versed with MFI / Microfinance industry
Min 3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product
Key Skills
Well versed with understanding of Microfinance Industry
Good acumen of technology and automation.
Education Post Graduate/ Graduate in any discipline