Ericsson Hiring for O&M Lead at Patna, Bihar, India

Location : Patna

Our Exciting Opportunity!

We are looking for O&M Lead to be part of our team! A proficient who will be responsible for the Access Network Operation Support and access operations head in driving the designated clusters/ CEMs. Responsible for delivery execution and Performance indicators and actions to improve user experience.

Responsibilities:

• Be responsible for driving the ops critical metrics through digitization & simplification and all strategic improvement plans in clusters
• Be responsible for competence improvement of the team for improved JD of field team, Products, and accountable for delivery & meeting all KPIs/ SLA.
• Supervise the monthly Operating plan along with CEMs and supporting them in prioritizing the WOs as per the criticality & scope of work and help in improvements and efficiency in the cluster related to Operation, Coverage & capacity.
• Improve the RAN & Tx Ops vital metric in line with improved User experience.
• Be responsible for working closely with CEMs & ensuring resolution of field support related issues through GNOC & OEMs and Timely Closure of all Sign-off as per agreed MS Contract delivery framework.
• Coordinate collaborate and Communicate actively with central teams & mentor the field team on standard methodology

To be successful in the role one must have

• Understanding of Field operations & maintenance activities related to RAN & Optical Networks, Microwave, iWAN,Backhaul in a large-scale network.
• Knowledge of Multi-Vendor Access Nodes – Ericsson / Nokia / Huawei / ZTE Telecom and RF theory & important metrics related to Coverage, capacity & User Experience.
• Thorough understanding of various field tools & Hands on experience in all onsite field related soft tools & apps.
• Coordination, Negotiation, Persuading & influencing Skills.

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work Certified™ in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

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