Medanta Hiring for General Manager Operations at Patna, Bihar, India

ABOUT MEDANTA:

Medanta is established with the sole mission to deliver world-class, holistic and affordable healthcare and to build a dynamic institution that focuses on the development of people and new knowledge.

Over the past 10 years, Medanta has created an impact in delivering world class multi-specialty care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore and Ranchi. We further plan to scale up and expand into few more geographical areas and also identify new avenues within the Healthcare eco-system.

We are looking to hire motivated and talented professionals to join our team and be partners in this exciting journey.

ABOUT POSITION:

GM – Operations role will include but not restricted to:

• Responsible to manage entire Hospital Operations i.e. PCS, Engineering, Housekeeping, Security, Fire, Safety/Security etc.
• Implement/execute processes which are effective, promotes patient safety and are compliant to various regulatory & accreditation requirements
• Oversee implementation of quality & safety protocols across the hospital
• Oversee implementation of patient experience measures
• Conduct Operational analysis and Identifying and exploring ways & initiatives to control cost and generate revenue.
• Work in close collaboration with clinical & non-Clinical functions to ensure delivery of world class Healthcare services
• Responsible for maintaining and implementing Patient Feedback Process and conduct regular patient feedback and analysis.
• Managing policies and procedures of the unit, ensuring that best practices are followed with due benchmarking with the competition

ABOUT CANDIDATE:

An ideal candidate will be someone who find himself/herself meeting below traits

• 15+years- experience in healthcare
• Is moderately tech savvy, takes technology to its advantage to achieve efficiency
• Strong organizational, written and verbal communication skills
• Strong strategic and conceptual thinking and ability to plan, organize and execute

WHY SHOULD YOU TAKE UP THIS ROLE:

• Opportunity to join one of the leading healthcare service providers
• Experience all hospital functions and work with various other key personnel / influencers
• Large amount of autonomy, responsibility and ownership in driving key projects