
Wedlock Green Hotel & Resort
Only Hotel Experience People can apply this Post….
FLOOR SUPERVISOR DUTIES AND RESPONSIBILITIES:
· Responsible for smooth operation of the floor assigned.
· Responsible for the performance of floor boys.
· Supervise Room Attendants
· Organises and facilitates the room making process.
· Daily allocationof rooms and deep cleaningtasks to team members.
· Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
· Checks the occupiedand departurerooms, giving special attention to guest needs.
· Ensures that the entire operation is performed as per the laid down standards.
· To organise immediately the guest needs under intimation to EHK/Executive.
· Manage guest requests, including VIPamenitiesand communicating them to the relevant team members
· Routine inspection of guest bedrooms to ensure they meet standards.
· Aware of all room categories and amenities.
· Achieve positive outcomes from guest queries in a timely and efficient manner
· Carry out lost and foundprocedures.
· Report maintenance issues to Maintenance/Engineering Department.
· Assist Housekeeping Managerwith training requirements.
· Represent the needs of the team to others in the hotel.
· Comply with hotel security, fireregulations and all health and safetylegislation.
· Assist other departments wherever necessary and maintain good working relationships.
Job Types: Full-time, Regular / Permanent
Salary: ₹8,547.31 – ₹12,000.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work 2-3 years (Preferred)
Expected Start Date: 01/06/2023