
Wedlock Green Hotel & Resort
Only Hotel Industry Experience of Housekeeping Department 2-3 years ….
Floor Attendant Duties and Responsibilities:
- Reports check outrooms immediately after inspection by phone call to HKoffice.
- Cleans guest rooms according to the procedure.
- Ensures that guest preferences are met all the time.
- Picks up a service area, pantry, corridors and exit stairwells on a regular basis.
- Keeps the service area, pantry and trolleys clean and tidy.
- Exchanges the linen with laundryand linen room.
- Ensures laundry, dry cleaning and pressing are delivered.
- Reports fixture or other items that need maintenance repair to HK office.
- Reports any illness of guest and accident.
- Sells the products to customers.
- Reports the minibar consumption to HK office.
- Be alert of suspicious characters in the hallways and reports immediately to the securitydepartment.
- Attends to guest calls, guest requests/guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update statusof rooms cleaned on the assignment sheet.
- Return and restock cart at end of shift.
Job Types: Full-time, Regular / Permanent
Salary: ₹7,000.00 – ₹9,500.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Housekeeping (Preferred)
- total work 2-3 (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)