Wedlock Green Hotel & Resort Looking for Waitress/Bartender at Dhanbad, Jharkhand

Only For Hotel Industries 2-3 years Experience People Apply No Fresher

As a Bar waiter / waitress you will ensure that all guestsare served to the company standard in the Bar or Lounge areas. Ensure that the highest standards of hospitalityand welcome are demonstrated at all times within all food and beverage areas.

Additionally you will serve and explain drinks, cocktails and coffees to guests including ingredients and discussing any allergy information. Take and deliver accurate drink orders to guest as per the hotelstandards.

Bar Waiter / Waitress Duties and Responsibilities:

· Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.

· Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

· Taking beverage orders and serving them to guests on a timely manner.

· Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.

· Always respond to guest requestsin a timely, friendly and efficient manner.

· Mixand garnishbeverages according to recipeand portion controlstandards.

· Should be fully aware of the bar and lounge menualong with their prices and any applicable taxes.

· Good knowledge of wine selection, wine serviceand Beer service.

· Take guest beverage or food orders and input them to the point-of-sale system.

· Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.

· Establish rapport with guests to build loyal and satisfied customers.

· Ensure knowledge of menu and restaurant promotionsand any special offers.

· Pick-up food orders from kitchen and communicateto the chef regarding any special preferences or allergy.

· Replenish beverages and ensure guest satisfaction throughout the meal service.

· Able to up-sell all promotion available in the outlet.

· Ensure serving station is well-stocked at all times.

· Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.

· Should know basic cashiering procedures like handling money, processing creditand debitcards, making change and processing gift certificates, cards and vouchers.

· Be responsible for billing/credit card/payment and collecting feedback from the guest.

· Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.

· Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.

· Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.

· Stock and maintain the bar with all the required supplies and inventory(eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)

· Always take responsibility for ensuring a positive guest experience.

· Take ownership of guest request and follow up guests incidences.

· Attend daily briefings from management whowill explain any special requirements for service.

Job Types: Full-time, Regular / Permanent

Salary: ₹8,243.24 – ₹12,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Provident Fund

Schedule:

• Flexible shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work 2-3 (Preferred)

Willingness to travel:

• 25% (Preferred)

Application Deadline: 31/05/2023
Expected Start Date: 20/05/2023