Jio
Job Description
Job Description1. Analyze and identify training needs based on the framework and process defined 2. Obtain approvals for all training needs formalization 3. Ensure all training needs are taken into consideration taking into account exception principle 4. Create training plan for training needs identified based on framework defined and budget published 5. Create contracts with third party providers for enabling specialized training requirements 6. Ensure the contact party follows the norms defined for the training areas 7. Analyze and create content for defined areas of identified training plan in conjunction with subject matter experts 8. Ensure the content developed conforms to the defined standard and relevancy criterias 9. Monitor usage of the system for training and resolve issues if any 10. Analyze opportunities for functionality enablement in the defined system 11. Ensure Content is been uploaded and data is been captured 12. Publish user guide, system flow and troubleshooting guidelines 13. Ensure training event is arranged and data is captured 14. Carry out effectiveness assessment for training 1. Communication skills 2. Time management 3. Presentation skills 4. Customer Service Orientation 5. Facilitation skills 6. Managing complexity 7. Product knowledge 8. Content management
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