MSV SONS INFOSOLUTIONS PVT. LTD.
*The ideal candidate will be a competent individual with great passion for technology. Assessment and Installation of all kind of security surveillances equipment’s
*Provide technical support for hardware software providing exceptional customer service in response to incoming service requests,
*Troubleshoot problems with PCs, servers, software, communications devices,
*Troubleshoot PC Thin & Thick Client desktop systems, software as well as peripherals, Briefing Display devices, Video Teleconference devices
*Provide end user desktop as well as networking support with other technicians via phone, email in person
*Maintain CCTV cameras, Biometric devices, GPS devices, Door Locks, desktops, laptops, PDAs, printers, peripherals software
*Respond to calls as well as email or other communication medium requests for technical, desktop server support by working troubles tickets as directed.
*Maintain printer queues; evaluate the overall printing process
*Control inventory including maintaining PC/printer/hardware stock updating database accordingly
*Serve as the ticket owner for assigned service requests provide timely status updates on the progress of ongoing requests.
*Co-ordinate with the reporting officer for all kind of support request and report accordingly.
*Provide training of newly join support employees.
Job Types: Full-time, Regular / Permanent
Salary: ₹7,000.00 – ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Speak with the employer
+91 8789852990