Diksha Online Software Private Limited Hiring for Customer Support Executive Job at Patna

We are looking to hire customer support executives to answer incoming calls and help us in software implementation and training. The candidate must have excellent verbal and written communication skills.

Responsibilities:

• Answer incoming calls and inquiries.
• Generate leads through phone calls and internet search.
• Provide onsite and remote support to schools in implementing our services.
• Give software demos and presentations.
• Handle software implementation and training.
• Ensure timely resolution of customer complaints within required guidelines.

Skills and Qualifications:

• Any Graduate who has IT background with good technical skills.
• Strong phone contact handling skills and active listening.
• Professional approach in answering calls.
• Excellent communication and persuasion skills.
• Ability to understand client needs and present a relevant solution.
• Knowledge of Photoshop will be an added advantage.
• Should be willing to travel as per requirement.

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Patna – 800001, Bihar: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Application Deadline: 23/12/2022
Expected Start Date: 03/01/2023