Airtel India
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Expected Key Results Activities (Detailed KPIs)
- Reduction in Copper cuts all across circle SR Inflow reduction
- SLA enhancement
- Lesser MTTR
- Proactive Copper maintenance Proactive health corrections for the bad quality lines basis and FD reports to reduce the OSP & Wire Center related complaints.
- 100% Incidences capturing into remedy system To Strengthen the Reward/Penalty towards third party vendors.
- Strengthen the UGCM Contract
- Capturing of all trouble tickets into designed systems.
- Reduction in ERP cases Reduction in ERP cases keeping NEs healthy
- Proactive approach towards NE dechoking
- Opex & Budget Control Responsible for Opex & budget control & cost reduction.
Demostrate (Key competencies)
- Strong analytical skills
- Strong communication skills
- Understanding of customer life cycle
- Experience of handling large teams
- Knowledge of wireline/broadband /internet business
- Knowledge of copper parameters & related toolsfa
- Innovative
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