Tata AIA Life
Department: HDFC Bank –Branch Banking Level: Executive
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
Organizational Relationship:
Reports to: Territory Sales Manager
Supervises – NA
Job Dimensions:
Geographic Area Covered – Branches / Cluster
Internal Stakeholders – Training, Branch Operations, Distribution Operations
External – Channel Partner
CTC: Upto 3.50 Lacs.
Key Result Areas:
1. Sales
- Drive wallet Share in the allocated bank branches with focus product mix.
- Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
- Working jointly with the Branch Manager on Business Implementation plan
- Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
- Tapping the right database of the branch and ensure authentic documentation
- Build relationship with the Bank Sales/ operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively
• Prospect and meet customers within and outside the Branch as when required • To develop, agree and implement short term and long-term plans to achieve sales targets
- To achieve branch RM activation targets
- Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
- Seek commitment from the partner towards achievement of business objective
2. Relationship Management
- Managing the relationship between internal team and channel partner so as to Foster sales for the company and mmaintain utmost levels of responsiveness to requirements from the Channel Partner
- Provide all possible support to the channel partner as a face of parent company
- Effectively execute all Marketing activities as per Partners requirement
- Ensuring timely issuance of policies with resolving all pending etc.
- Adhere to the customer touch-point engagement in order to service his portfolio of customers
- To maintain the desired persistency ratio
- Prompt post-sales service with respect to all domains
- Strategize and interact closely with the RM on business plan execution
3. Ensure Compliance
- Ensure compliance to internal sales process & other compliance standards
- Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
4. MIS
- Adhering to the Training Road map.
- Providing timely reports to the Supervisor as per the requirement.
- Adhering to the TALIC code of conduct.
Skills Required:
Technical
- Product/Subject matter expertise
- Business perspective & planning
- Finance / Insurance industry awareness
- Self-management
- Problem solving skills
- Peer level co-ordination and influencing skills
Behavioral
- Interpersonal skills
- Communication skills
- Creative thinking skills
- Supervising/Leadership skills
• Teamwork • Influencing • Relationship Building • Decision making • Language Skills – English, Local language
Incumbent Characteristics:
Essential: Qualification – Graduate
Desired: Qualification – Post-Graduate
• Minimum 6 months of experience is required, Fresher is not suitable for the role.
- 1 – 3 years in Sales (Insurance / Financial Service Background)
- Age Criteria – 30 years or below