Ayuda Solutions Hiring for Team Leader – Operations Job at Rānchī

Job Responsibilities:

• Manage the Operation floor with Operational KPIs
• Lead & Motivate the team
• Encouraging Subordinates
• Conflict Management
• Meet personal performance & team KPIs
• Manage Attrition & Shrinkage of Team
• Develop team towards next level
• Communication Cleary towards goal of Organization

Eligibility Criteria

• Minimum Graduate in any degree
• Should have documented BPO experience of 2 yrs as a Team Leader Operations
• Proven Work Experience as a Team Leader
• In-depth knowledge of performance metrics
• Good PC Skills ,especially MS Excel
• Excellent communication and leadership skills
• Organization & Management Skills
• Decision – Making Skills

Qualities of a good leader include integrity, accountability, empathy, humility, resilience,