Airtel India Hiring for TM- Dumka Job at Rānchī

• Reduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products
• Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement
• Reduction in Field SRs
• Implementation of new work ways and Quality of repair
• Opex and Budget control

All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

• Strong analytical skills
• Knowledge of technology – ADSL, VDSL etc.
• Understanding of DSL CPE, TR69 & CAS
• Experience of handling large team in dotted matrix
• Knowledge of wireline/broadband/internet business
• Strong communication skills